How Northfast Limited collects, uses, shares and protects personal data across our website, products and brands.
Northfast Limited ("Northfast", "we", "us") respects your privacy. This policy explains what personal data we collect across our website and products, how we use it, and the choices you have.
It applies to northfast.co.ke and the Northfast products and brands, except where a product publishes its own notice.
Information you provide — such as your name, work email, company and message when you contact us, request product access, or sign up.
Usage data — pages visited, referring links, approximate location and device/browser information, collected through standard logs and privacy-respecting analytics.
Transaction metadata — when you use our payment tools, we process limited transaction references needed to complete and reconcile a payment. We do not store full card numbers.
To respond to enquiries and provide the services you request; to operate, secure and improve our website and products; to send service and, where you opt in, marketing communications; and to meet legal and regulatory obligations.
We rely on your consent, our legitimate interests in running the business, and the performance of a contract as the legal bases for processing.
We do not sell your personal data. We share it only with service providers who process it on our behalf (e.g. hosting, email, analytics, payment rails such as Safaricom Daraja), with our brands where you engage them, and where required by law.
We keep personal data only as long as necessary for the purposes described here or as required by law, after which it is deleted or anonymised.
Subject to applicable law (including the Kenya Data Protection Act, 2019), you may request access to, correction or deletion of your data, object to or restrict certain processing, and withdraw consent. To exercise these rights, contact us using the details below.
We use appropriate technical and organisational measures — including encryption in transit, access controls and passwordless authentication via Paswad — to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and review our practices regularly.
We use a small number of cookies and similar technologies. See our Cookies Policy for details and choices.
We may update this policy from time to time; material changes will be posted here with a new "last updated" date. Questions or requests: [email protected].